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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8930
Experience:  Working with Electronics for 25+ years.
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How do I unblock a number that was blocked by mistake?

Customer Question

How do I unblock a number that was blocked by mistake?
JA: What's the brand and model of your product?
Customer: KX-TGF370
JA: What have you tried so far?
Customer: Went to blocked number and erased it. Still when the person calls the number is ***** blocked.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have the owners manual and have referred to call block and the is not anything about unblocking numbers.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome,

Sorry to hear of any issue unblocking a number.

May I ask if you are trying to unblock the number using the MAIN BASE unit or one of the cordless handsets?

I only ask because some of the instructions are a bit different between those two units.

Thanks

Expert:  Greg A. replied 2 months ago.

And can you CONFIRM that you still see the "Blocked" icon - next to the caller ID when that person calls?

Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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