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Cannot delete old messages as per vtech instructions, hang…

Customer Question
Cannot delete old messages...

Cannot delete old messages as per vtech instructions

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Hang on - let me check - the exact make and model is not shown - just that it's a Vtech

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just the past week - when people try to call, they get the message "the memory is full

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

Don't know what else to report

Submitted: 11 months ago.Category: Phone Systems
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Answered in 7 minutes by:
8/2/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,438
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...Vtech..."

Additionally, which auto-answering service is used; built-in into the VTech phone? ...or the VoiceMail service of the phone company?

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Customer reply replied 11 months ago
Built-in into the VTech phone
Customer reply replied 11 months ago
I take it you don't have the answer. Thank you.
Electronics Technician: Louie, Technician replied 11 months ago

The model number is ***** for the specific steps.

What is the model number please?

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