Ask a Phone Systems Question, Get an Answer ASAP!
Hey there, my name is ***** ***** I will personally be assisting you today! I will do all I can to provide you with excellent service and answer your questions as quickly as possible. While I take a moment to read over your question, please read the following:
Please reply to me here once you have read the above and are ready to begin working on resolving your issue :)
So, there are a couple ways to do this. One of them, which most of us use is an automatic feature which "syncs" all your photos to your Google Photos account (private and secure), allowing you to access them from any computer or device. The other, is to connect your phone to your PC and transfer them as needed. Let me know which one you want to setup, and I will gladly walk you through it and have you up and running in no time :)
Alright, no problem. I will get you setup with that, I do recommend thought that you look into Google Photos for the future. Give me a few moments as I type out the instructions for you to connect to your PC and download the photos.
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Click here and download Kies for Windows. Once you install it, reboot your PC. After your PC reboots, open Kies and then plug your Galaxy S5 into your PC using the USB cable. Now it will sync with your phone and allow you to transfer files between devices, including your photos.
Did you have any questions about the process? If not, please do not forget to rate me on the top of this page :)