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I cannot get my brand new accessory handset registered. DECT…

Customer Question
I cannot get my...

I cannot get my brand new accessory handset registered.

Technician's Assistant: What's the make/model of your device? How old is it?

DECT 1588 Series. maybe 4 or 5 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just ordered a new accessory handset. I have charged it and can't get it registered

Submitted: 11 months ago.Category: Phone Systems
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Answered in 2 hours by:
7/31/2017
Electronics Technician: MasterFixIt, Customer Service replied 11 months ago
MasterFixIt
MasterFixIt, Customer Service
Category: Phone Systems
Satisfied Customers: 9,568
Experience: I have been repairing telephone systems, wireless and wired multi line systems as well as computer transmisions.
Verified

Hi,

Im sorry to hear that.

Where did you purchase your new Dect handset?

Also what exactly happens when you try to register the handset?

Thank you

Tech Michael

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Customer reply replied 11 months ago
Why haven't you called.? You have charged me. I have been charged for a phone that doesn't work and a phone call that never took place. Gordon
Customer reply replied 11 months ago
When I try to register the phone, it says "registration failed". I think it is the wrong make of phone. Gordon
Customer reply replied 11 months ago
What more info do you want from me?
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