How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a 50 inch tv and somehow I got into a screan that I

Customer Question

I have a 50 inch tv and somehow I got into a screan that I canot get out of . the screan says self test help
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: don't know am alone and cant see behind it.
JA: Was there a power outage recently?
Customer: no althow I unplugged the tv to see if icould reset it
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

What's the model number off of the back of the TV please?

Expert:  Aric replied 2 months ago.

Do you need assistance with this?

Customer: replied 2 months ago.
its a Panasonic 50 inch. I do not know the model number . am alone and cant take it off the wall by myself have to contact you later when I have help
Expert:  Aric replied 2 months ago.

Okay, yes please do. Right now I don't have enough info to be able to begin.