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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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I wish to purchase an additional handset for a VTech

Customer Question

I wish to purchase an additional handset for a VTech Cordless Handset Model 17550. When at the checkout I am asked for my email password ***** Iprimus have advised not to give this to anyone. Can you help please?
JA: What's the make/model of your device? How old is it?
Customer: Model 17550 purchased on 25/7/20`17
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since 27/7/2017
JA: Anything else you want the phone expert to know before I connect you?
Customer: No. I just wish to purchase the above without divulging my email password
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Richard replied 2 months ago.

Hi there and welcome

It is correct you never give out your password, but they will be asking for your account password ***** the website, not the one for your email account. The confusion comes from that you use your email address as the account ID for the site.

Do you recall the password ***** the sire you set when you first created your account?