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Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 11207
Experience:  8+ years of professional experience
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My Panasonic handset is stuck on hold how do I get it off?

Customer Question

My Panasonic handset is stuck on hold how do I get it off?
JA: What's the make/model of your device? How old is it?
Customer: 6.0 model kx-tg6511
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about 3 days don't know how to try troubleshooting
JA: Anything else you want the electronics expert to know before I connect you?
Customer: it echoes when I try to talk on it
Submitted: 2 months ago.
Category: Phone Systems
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
It is very likely that if it both echoes, and is stuck on some function including Hold, that you have a phone that is defective/broken.

But you may as well try, once, the removing of the battery in the phone for overnight or a similar period. That might perhaps snap it back into something like usable condition; if it does not, replacing it is the best solution, I think.