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Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 10803
Experience:  8+ years of professional experience
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My telephone,kx-tg7741, has a message - new voice mail but

Customer Question

my telephone,kx-tg7741, has a message - new voice mail but the base unit says no messages and the light o the hand sets(4) keep flashibgon the top of the handset. How can I get it to stop????
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Panasonic Kgtga470
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it has gone on since since sometime last night
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Phone Systems
Expert:  Russell H. replied 13 days ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 13 days ago.

Try this, on one handset:

MENU # 3 2 4

and listen to all messages stored, then if you want to delete a message while hearing it, press

* 4 (star 4)

or if you want to erase all messages, press * 5 (star 5).

Let me know how that goes, when you try it.

Customer: replied 12 days ago.
did no good am going to try my telephone company. If they don't fix it I will contact you. Thx J
Expert:  Russell H. replied 12 days ago.

OK, you're welcome. I hope they can help you with it. If not, or if they give the problem back to you, you may come here and continue this case. Have a good day meantime.

Expert:  Russell H. replied 9 days ago.

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated!

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond.)

Thanks.