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Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17340
Experience:  Over 16 years experience installing and repairing electronics.
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My Pansonic KX-TVA50 Phone System is contacting us to tell

Customer Question

My Pansonic KX-TVA50 Phone System is contacting us to tell us that the voice mail is nearly full and must be purged. Also, how do you add and delete voice mail extentions on this system?
JA: How old is the phone?
Customer: 2011-2012
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2011-2012
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Do not know how to trouble shoot? Need to know how to delete some existing voice mails and add and delete mailbox extentions.
Submitted: 11 days ago.
Category: Phone Systems
Expert:  Pete replied 11 days ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 days ago.

Make sure the maintenance console is not connected all the time. If the maintenance console is connected, all deleted messages will continue to be saved, taking up the valuable memory space.

You can delete and re-create the mailboxes to force the system to delete the stored messages.

Alternatively, you could reinitialize the system.