How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 18118
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your Phone Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

It is a new one and it keepssaying line in use but there is

Customer Question

it is a new one and it keepssaying line in use but there is no dial tone.
JA: What's the make/model of your device? How old is it?
Customer: vtech 15550 bought lst tues
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 days the charge lights have not gone out
JA: Anything else you want the phone expert to know before I connect you?
Customer: it is on one side of a splitter for the computer
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Pete replied 3 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 3 months ago.

Are all cables securely connected at both ends and is the basestation powered on?

Are there any other devices connected to the same line, e.g. fax, alarm system?