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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 38537
Experience:  Over 20 years fixing Electronically devices
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I have three defective handsets that will not deregister

Customer Question

I have three defective handsets that will not deregister with the base. How do I deregister all of them?
JA: What's the make/model of your device? How old is it?
Customer: Panasonic kxtg 2740
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The handsets will not charge. I have replace the batteries to no avail
JA: Anything else you want the phone expert to know before I connect you?
Customer: nope
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Richard replied 3 months ago.

Hi there and welcome

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you