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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8784
Experience:  Working with Electronics for 25+ years.
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My answering machine won't work, el52303 2 years, since we

Customer Question

my answering machine won't work
JA: What's the make/model of your device? How old is it?
Customer: el52303 2 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since we changed providers cachanging location
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you in troubleshooting and isolating this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What NEW phone service provider (phone company) you have for this phone line?

2) What exactly happens NOW - when you get a call that you don't answer? For example, does the call ring endlessly, or does the ringing stop after a certain number of rings?

3) Do you have access to a different phone - such as a cell phone - that can be used to place a TEST CALL to the landline number - to find out what callers hear when calling that number?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: ***
If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Expert:  Greg A. replied 1 month ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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