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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2778
Experience:  Working with Electronics for 25+ years.
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My handset 2 is not responding anymore. The battery charge

Customer Question

My handset 2 is not responding anymore. The battery charge indicator shows a full charge.
JA: What's the make/model of your device? How old is it?
Customer: It is a vetch LS6425-2 and is about 1-2 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The problem has existed about a month. I've tried accessing the set-up menu and tried dialing 1 but I get the message: "Not available at this time" on all attempts.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Nathan replied 2 months ago.

Can you try swapping the batteries between handset 1 and handset 2, then let me know how each of them behave at that point?