Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) What is the approximate AGE of this system?
2) Can you CONFIRM that messages are stored in the internal Answering system - and you can listen to those messages by pressing the PLAY button ON THE MAIN BASE - when you are home?
3) Have you EVER made any "changes" to the system configuration?
4) If you call from a remote phone, can you CONFIRM that you hear the greeting AND can leave a message on the system (such as a TEST message)?
Please REPLY using the box below and the SEND button.
IMPORTANT NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.