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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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It willnot ring enough so the answering machine can pick it

Customer Question

it willnot ring enough so the answering machine can pick it up it wi ll ring then stop afew times then ring again
JA: What's the make/model of your device? How old is it?
Customer: attel521`03 4 o8 2017
JA: How long has this been going on? What troubleshooting have you tried?
Customer: amonth I have called att no resultsthey had me try diff. things no results
JA: Anything else you want the phone expert to know before I connect you?
Customer: i have land phones that i disconnected it worked for a few days
Submitted: 5 months ago.
Category: Phone Systems
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Expert:  Nathan replied 5 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan