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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17915
Experience:  Over 16 years experience installing and repairing electronics.
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Verizon has an 6 digit voice mail box for us that I was not

Customer Question

Verizon has an 6 digit voice mail box for us that I was not aware of while my AT&T answering machine also 6 digit box. Calls coming in can be heard but they are not saved by our machine. This question was brought to a tech at AT&T. They tested it and suggested I contact you and ask that you change you box to 8 digits.
JA: What's the make/model of your device? How old is it?
Customer: AT&T EL0003 about 4 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started after the service for our phone number,(###) ###-#### VLD INTERNATIONAL CALLS
JA: Anything else you want the phone expert to know before I connect you?
Customer: i DON'T THINK SO.
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Pete replied 4 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 4 months ago.

Please confirm the model number of the AT&T answering machine?

Expert:  Pete replied 4 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.