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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2822
Experience:  Working with Electronics for 25+ years.
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My panasonic 5 unit phone is locked on line in use cannot

Customer Question

my panasonic 5 unit phone is locked on line in use cannot get to clear
JA: How old is the phone?
Customer: more than 5 years?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just this morning I have tried all the tricks and checked out modem and service it seems when you hit talk button the seconds start and no connection comes. You can hit talk go to hold check no luck
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Richard replied 4 months ago.

Hi there and welcome
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you