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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2822
Experience:  Working with Electronics for 25+ years.
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My phone says that I have a new message, yet when I request

Customer Question

My phone says that I have a new message, yet when I request to hear it, I am told that I have no message. Please advise; thank you!
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Model: DS6621-2
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I purchased this model less than a month ago, and am clueless about how to use it due to the fact that there is no owner's manual that came with it.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Would it be possible for a hard copy of an owner's manual to be sent to me? This would be the best way for me to understand the working details of it.
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Pete replied 4 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 4 months ago.

Who is your phone service provider? (e.g. Verizon)

Customer: replied 4 months ago.
Because your website appeared without my acknowledgement, I would like to cancel your service immediately, and receive the $5.00 refund for initiating your service.Thank you,
Denise Crie
Expert:  Pete replied 4 months ago.

Hi Denise, the website does not appear unless you click on it.

I am user of this site just like you, so I don't have any insight into your account, however you can contact the Customer Service department at for assistance.