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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2735
Experience:  Working with Electronics for 25+ years.
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I bought a new Vtech phone to replace the one I have, when I

Customer Question

I bought a new Vtech phone to replace the one I have, when I put it in the base it doens
JA: How old is the phone?
Customer: I just bought it today. It doesn't charge when I put it in the base
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just now set it up to charge. I don't know how to trouble shoot
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Phone Systems
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

What is the model of the original system, and of the new handset?