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I bought a new Vtech phone to replace the one I have, when I

Customer Question
put it in the base...
I bought a new Vtech phone to replace the one I have, when I put it in the base it doens
JA: How old is the phone?
Customer: I just bought it today. It doesn't charge when I put it in the base
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just now set it up to charge. I don't know how to trouble shoot
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 9 months ago.Category: Phone Systems
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Answered in 8 minutes by:
1/30/2017
Electronics Technician: Nathan, Technician replied 9 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,427
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 9 months ago

What is the model of the original system, and of the new handset?

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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2,907
2,907 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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