How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17675
Experience:  Over 16 years experience installing and repairing electronics.
Type Your Phone Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

I have three v-tech handsets. All three hand sets can't be

Customer Question

I have three v-tech handsets. All three hand sets can't be heard from called phones when making a phone call
JA: How old is the phone?
Customer: One is less than a year old. The other two are abount 5 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just started yesterday. I have in hooked my phone kinf where it comes into the house. I have hooked up a regular phone to the line and the regular phone works
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Pete replied 6 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 6 months ago.

If the regular phone works ok then there may be a problem with the wiring of the V-Tech base station, or even an internal fault within it.

Check the wiring for any signs of damage first.

How old is the base station? Is it still under warranty?