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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8718
Experience:  Working with Electronics for 25+ years.
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I can receive phone calls but cannot call out, HP Pavillion,

Customer Question

I can receive phone calls but cannot call out
JA: What kind of computer do you have?
Customer: HP Pavillion
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not really
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Tech_Buddy replied 6 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Tech_Buddy replied 6 months ago.

Are you using any application to call others like skype or any other application using internet ? Or using your phone's cellular network.

Customer: replied 6 months ago.
I was trying to make a telephone call on my land line, It did have a dial tone but did note recognize my input of the number. No beeps or connection when dialing.
Customer: replied 6 months ago.
Payment has been verified by American Express
Expert:  Tech_Buddy replied 6 months ago.

I am sorry, I do not have any workaround or fix for this issue. I am opting out. Maybe some other expert can help you with it.

Customer: replied 6 months ago.
Sorry we could not get it worked out, I did expect better and am somewhat disappointed in your service and attitude
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

If you still need help with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) What phone service provider (phone company) you have for this phone line?

3) WHEN did this issue first begin - or was noticed?

Please REPLY using the box below and the SEND button.
NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.



Customer: replied 6 months ago.
My nephew took care of the matter with a small adjustment.
Thanks for your help
Expert:  Greg A. replied 6 months ago.

You're quite welcome.

Its good to know that you got the system working again.

Please let us know if you have any more questions about your phone system.

Take Care, Greg A.