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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 38513
Experience:  Over 20 years fixing Electronically devices
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New, charged handset not connecting to line...."base no

Customer Question

new, charged handset not connecting to line...."base no power" !
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Pearl, I'm talking about telephone handset
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Panasomic KX-TGA653 I have inter changed with existing bases and handsets
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no !
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you please disconnect the power from the base unit and the handset then wait 10 minutes

Connect the power back up to the base unit

Then put the batteries back in the handset

Tell me how it then functions please.