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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8793
Experience:  Working with Electronics for 25+ years.
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I have a cordless phone KX-TGA21 I don't remember how to

Customer Question

I have a cordless phone KX-TGA21 I don't remember how to program it so that it will answer or go to the fax if one is being sent.
JA: What kind of computer do you have?
Customer: A Dell PC
JA: Have you installed any updates recently?
Customer: Yes, I had windows 10 and office installed
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am calling regarding my panasonic cordless phone, not my computer
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phone or fax system.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone/fax system you are working with? That model should be printed on a sticker on the bottom or back of the MAIN system. (the model sent appears to be for a cordless handset).

2) WHEN did this system last work properly and what has CHANGED since that time?

3) What phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.


Expert:  Greg A. replied 7 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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