How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2780
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I can't see my screen very well to see who is calling.

Customer Question

I can't see my screen very well to see who is calling.
JA: What's the make/model of your device? How old is it?
Customer: model#cs6529-3 Just purchased
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I dont know what to try . The screen is too dim
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

Are the characters on the screen just too small? Or are they too bright/dim?

Customer: replied 7 months ago.
I cannot see the screen to see who is calling. New set just purchased
Expert:  Nathan replied 7 months ago.

I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or call your bank to clear a security hold on your account (the 2nd charge is usually what triggers this, not a problem with the card number/info). I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way.

Thanks,

Nathan

Related Phone Systems Questions