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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2782
Experience:  Working with Electronics for 25+ years.
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HristmasOpened the box which was a gift of my son in Atlanta

Customer Question

hristmasOpened the box which was a gift of my son in Atlanta and we live in San Antonio Tx, we discovered that satelite phone was missing the base ,battery and coverplate.As we do not have a redeipt we cannot bring it back to the store but besides that my wife likes the answering machine with the big display. We are both in our 80sand naturally are disappointed that these items are missing, should have opened it while in Attlanta
JA: How old is the phone?
Customer: New
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Greg I am just unpacking the units from the box and parts are missing,
JA: Anything else you want the phone expert to know before I connect you?
Customer: I will be happy to pay for the parts that are missing if they want to charge it
JA: When we are ready I'll take you to the appropriate web page.
Customer: okay, go
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the phone system you are working with? That information SHOULD be printed on the outside of the package it came in.

2) Did your son include a "gift receipt" in the package, or may still have one?

Please REPLY using the box below and the SEND button.