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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2731
Experience:  Working with Electronics for 25+ years.
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My phones are a few weeks old and were fine until I came

Customer Question

My phones are a few weeks old and were fine until I came home from being away for a week. They now continuously display the New Voicemail msg. I have made sure all msgs were deleted and pressed the # key until it beeps many times but the msg returns and when you go to dial a new number you get the beep-beep sound indicating there is a msg even though if you try to listen to any msgs it say there are no msgs.
JA: How old is the phone?
Customer: About one month.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Did you read what I sen6t - it has all that info in it.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

When you listen to and erase the messages, are you using the play and stop buttons on the main base station? Or are you dialing some numbers first?