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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2741
Experience:  Working with Electronics for 25+ years.
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I got new Panasonic wireless phones for Christmas.....I just

Customer Question

I got new Panasonic wireless phones for Christmas.....I just had Frontier Communications at my house they said to contact you. I don't have caller id......all the handset set says is incoming call.
JA: How old is the phone?
Customer: new 4 phones
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since I started using them 2 weeks ago
JA: Anything else you want the electronics expert to know before I connect you?
Customer: that should do it..........
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base, or on the outside of the package - if you still have it.

2) CONFIRM the phone service provider (phone company) you have for this phone line?

3) If you have ANY other "Caller ID" phones (NOT part of the main system) attached to this same phone line and if so, are they working properly (display the Caller ID)?

4) How many rings are happening before the incoming call appears on the display?

Please REPLY using the box below and the SEND button.


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