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Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17683
Experience:  Over 16 years experience installing and repairing electronics.
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We have samsung office serv DS-5014S system at work and had

Customer Question

Hi we have samsung office serv DS-5014S system at work and had power failure now on all phone displays we have VER 2.2 2003 4.30 displayed and no dial tone
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: i think about 2 years old and I am not sure if it has
JA: How long has this been going on? What troubleshooting have you tried?
Customer: from yesterday we did turn the power off for 20 second and turned it back on but did not make any difference
JA: Anything else you want the electronics expert to know before I connect you?
Customer: call 1 every now and then flashes red
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Pete replied 7 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 7 months ago.

Have you tried rebooting the system?