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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2825
Experience:  Working with Electronics for 25+ years.
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I cannot make any calls nor can I receive any call. I don't

Customer Question

I cannot make any calls nor can I receive any call.
JA: What's the make/model of your device? How old is it?
Customer: I don't know how old my phone. I Believe the make/model is KX-TG 1033
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This has been going on for about 2 weeks. I haven't tried any trouble shooting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 8 months ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?