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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 36824
Experience:  Over 20 years fixing Electronically devices
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My phone was off the home base for 12 hours not knowing it.

Customer Question

my phone was off the home base for 12 hours not knowing it. I placed it back on the home base now it only gives busy signals. I tried charging it but it does not help. All 4 phones say charging. It is model # KXTG7621. Can you help me?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: For just one day.
JA: Do you plan on doing the work yourself?
Customer: What work?
JA: Anything else we should know to help you best?
Customer: Are we talking about my phone problem.
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you please remove the power to the base station and the batteries to the handset and wait 10 minutes

Then connect the power to the base station, then put the batteries in and tell me if it then functions please