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Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) What phone service provider (phone company) you have for this phone line?
2) Can you do a quick TEST for me?That TEST is to pick up any handset, press the TALK (or SP-PHONE) button, and QUICKLY listen for the dial tone and let me know what you hear. Let me know if you hear a CLEAR STEADY dial tone, or perhaps a few "beeps" or "pulsed" dial tones, followed by a steady dial tone.
Hi again and thanks for that information.
1) What phone service provider (phone company) do you have for this phone line?
OK - what is the NORMAL process that is used to retrieve your messages?
And do you also have INTERNET service - through this same provider?
OK - can you try the following for me - to see if you can access the provider's message system?
Pick up one of the handsets, press the TALK button, listen for the dial tone, and then dial your own phone number - and let me know what you hear.
OK - very good.
Now when you hang up, are the flashing lights now OFF - on the handsets?
NOTE: It MAY take a minute or two for these flashing lights to clear.
Yes, that would be the way to turn off the blinking lights.
NOTE: I believe the CAUSE of this issue is that there are (or was) some "new" or "un-listened to" messages in the "Voicemail system" of the service provider.
When you listen to those messages - and perhaps delete them - that SHOULD clear those lights.
One other factor - if you want to SAVE the message, just make sure that you COMPLETELY LISTEN to the FULL message - before SAVING it.
The KEY is that "new" messages (not listened to) should no longer be in the provider's voicemail system - and that will turn off the blinking lights.
Does that make sense?