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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8731
Experience:  Working with Electronics for 25+ years.
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Ow do I delete on KX--TGD220? Panasonic KX-TGD220 --not sure

Customer Question

ow do I delete greeting on KX--TGD220?
JA: What's the make/model of your device? How old is it?
Customer: Panasonic KX-TGD220 --not sure how old it is
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just started today. I attempted to insert a new greeting without deleting the old one, and when I called the phone I got the old greeting.I don't think it's relevnt but I just got a new number (###) ###-####
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No, thanks. And happy Thanksgiving to you.
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Greg A. replied 8 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) When you recorded the NEW greeting, did you hear it played back - when finished recording?

2) Is the greeting that is heard when you call an "automated" greeting?

3) What phone service provider (phone company) you have for this phone line?

4) How many rings is your system set to, and do those number of rings actually occur when you call your number?

Please REPLY using the box below and the SEND button.


Customer: replied 7 months ago.
What is the phone number for the Hospital for Special surgeries?
Expert:  Greg A. replied 7 months ago.

Hi again,

I see you have responded with:

"What is the phone number for the Hospital for Special surgeries?"

Were you trying to send this to someone else?

I only ask because we were working on a greeting for your phone system.

Thanks, ***** *****