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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2872
Experience:  Working with Electronics for 25+ years.
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I have Panasonic cordless phones (Model KX-TG7871AZ I can

Customer Question

I have Panasonic cordless phones (Model KX-TG7871AZ I can phone out OK. But when people try to ring me nothing rings, They resort to leaving messages even though I am near the phone when it doesn't give a ringing sound
JA: Just to clarify, what's the exact make and model of your machine?
Customer: I gave you the model number above
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Nothing - cannot follow the manual instructions for when "the handset or base unit does not ring"
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Louie replied 11 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, was this question posted earlier?

Still and with the description of "... nothing rings, They resort to leaving messages...", are these messagess recorded in the Panasonic's built-in answering system ?