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Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17627
Experience:  Over 16 years experience installing and repairing electronics.
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Second opinion] - all 4 phones show mute, and when clicked

Customer Question

Second opinion] - all 4 phones show mute, and when clicked flash, and when clicked again return to mute
JA: How old is the phone?
Customer: 30 days
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about 3 hours, tried every thing with select and center button.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Pete replied 9 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 months ago.

What is the make and model number of the phone system?
Have you checked to confirm that the base station is connected to a telephone line and turned on?
Have you tried deregistering and re-registering the handsets?