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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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Chased the Vtech CS6629-3, it's about 3 months old, did not

Customer Question

chased the Vtech CS6629-3
JA: What's the make/model of your device? How old is it?
Customer: it's about 3 months old, did not include owner's manual
JA: How long has this been going on? What troubleshooting have you tried?
Customer: my old vtech worked, when I plug the base in it says out of range ??
JA: Anything else you want the phone expert to know before I connect you?
Customer: how do I get the owner's manual??
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 11 months ago.

Initially, have you connected the new base to power and phone line, and put the batteries in the new handset and charged it for several hours?

If not, please do so, then let me know if that changes anything.