How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17269
Experience:  Over 16 years experience installing and repairing electronics.
Type Your Phone Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

When a person calls it says 002 I'm not available leave a

Customer Question

When a person calls it says 002 I'm not available leave a message ,when calling out 002 check internet conection.Since I'm contacting you,is it possible totell me when my contract will be up and how much prices are? Thank you.
JA: It's only $5 . Have you done a bandwidth test?
Customer: Do not know what a bandwidth is.what is $5 ?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: maybe this I'm illiterate on computer and phone systems'BUT we have direct tv and it went totally out for hours today
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

What type of phone are you using?

Have you checked that it is plugged in and connected correctly?

Have you tried powering it off for a few minutes, and then turning it on again?