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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2779
Experience:  Working with Electronics for 25+ years.
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My telephone will not answer calls. It goes to voicemail and

Customer Question

My telephone will not answer calls. It goes to voicemail and the voicemail will not record. I tried to call your support line but there is no model number on my phone and they hang up on me.
JA: How old is the phone?
Customer: Less than a year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A couple of days. The menu will not let me access the answering service
JA: Anything else you want the phone expert to know before I connect you?
Customer: I just want to be able to use this phone
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 9 months ago.

What is the make/model of your phone system?
Who is your service provider?

Are you wanting to use voicemail service, or are you wanting to use an answering machine?

Expert:  Nathan replied 9 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan