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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the make/model of your phone?Who is your phone service provider?
It is imperative that you reply back to me here, on your original question only, please.Posting new/duplicate questions costs you more and hinders my ability to reply.Please reply back here on this page when ready.Nathan
Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.