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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 37679
Experience:  Over 20 years fixing Electronically devices
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Phones will not register, new, Since I recieved them

Customer Question

Phones will not register
JA: How old is the phone?
Customer: new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I recieved them 10/1/2016
JA: Anything else you want the phone expert to know before I connect you?
Customer: 2 of the new phones are working 3 are not
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me the make and model of the phone please?

Thank you

Customer: replied 10 months ago.
Expert:  Richard replied 10 months ago.


Can you remove the power to the base station please.

Then remove the batteries to the handset.

Wait 5 minutes, connect the power to the base unit, then put the batteries in the handset and tell me if it then registers please.