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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8857
Experience:  Working with Electronics for 25+ years.
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No dial tone. Individual numbers beep but no connection is

Customer Question

No dial tone. Individual numbers beep but no connection is made
JA: What's the make/model of your device? How old is it?
Customer: kx-tc1743B Age? Don.t remember.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started @ 7PM 11-25-16. Read through the manual and Problem solving section. Can't find anything regarding no dial tone.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not versed on the subject.
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Greg A. replied 11 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Can you tell if you can push the SP-PHONE button (on the MAIN BASE) and hear a dial tone then?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other devices (phones, fax, etc.) attached to this same phone line and if so, are they working properly (get a dial tone)?

Thanks

Expert:  Greg A. replied 10 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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