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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2825
Experience:  Working with Electronics for 25+ years.
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We have model KX-TGE260. We do not have any messages on our

Customer Question

We have model KX-TGE260. We do not have any messages on our phones but the handset continues to blink that we have a message. We have disconnected the unit and the receivers and put them back to no avail.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Panasonic Bluetooth KX-TGE260
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We disconnected the unit and plugged it back in. We also removed the batteries from the handsets and put them back in. We have sent a message and then erased it. But we still get the blinking.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's it.
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Greg A. replied 11 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) WHEN did this issue first begin, or was noticed?

Thanks

Customer: replied 11 months ago.
Our provider is ATT. It started a few days ago.
Expert:  Greg A. replied 11 months ago.

OK - can you do a quick TEST for me?

That TEST is to pick up any cordless handset of the system, press the TALK button, and QUICKLY listen for the dial tone.

Please let me know what you hear when you do that.

Possible results:

- A clear dial tone.

- a few "beeps" - then a clear dial tone.

- a few "pulsed" dial tones, then a clear dial tone.

Something else.

Thanks