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crash2199
crash2199, Customer Service
Category: Phone Systems
Satisfied Customers: 19433
Experience:  5+ years experience
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I have a Panasonic phone and the vmail light keeps flashing

Customer Question

I have a Panasonic phone and the vmail light keeps flashing and I don't have the password ***** reset the voice mail.
Submitted: 10 months ago.
Category: Phone Systems
Expert:  crash2199 replied 10 months ago.

Hi Karen!

Which Panasonic model phone do you have?

Customer: replied 10 months ago.
Looking, please hang on.
Expert:  crash2199 replied 10 months ago.

Sure, take your time.

Customer: replied 10 months ago.
KX-TG4734B KXTG4731 THESE ARE THE TWO NUMBERS
ON THE BASE - ONE WAS ON THE RIGHT THE OTHER ON THE LEFT
Expert:  crash2199 replied 10 months ago.

Thank you for confirming.

How are you accessing the voicemail option?

Customer: replied 10 months ago.
I DON'T ACCESS THE VOICEMAIL I JUST ACCESS THE MESSAGE SYSTEM ON THE PHONE. I WAS ON THE PHONE AND INSTEAD OF THE MESSAGE GOING TO THE MESSAGE SYSTEM IT WENT TO THE VM AND NOW THE LIGHT KEEPS BLINKING.
Expert:  crash2199 replied 10 months ago.

Press {C}, then press {VM} within

15 seconds.

OR

{MENU} i {#}{3}{3}{0}

The speakerphone turns on.

Follow the pre-recorded

instructions.

When finished, press {OFF}.

Customer: replied 10 months ago.
wHERE IS THE C
Customer: replied 10 months ago.
I PRESSED MENU AND DID WHAT YOU SAID TO DO. DIDN'T WORK IT DIALED AND AUTOMATIC VOICE MAIL NUMBER WHICH DIDN'T WORK
Expert:  crash2199 replied 10 months ago.

On the base unit, you can press the play button (the button in the middle that is an arrow to the right)

Customer: replied 10 months ago.
IT DOES NOT GET RID OF THE VOICE MAIL. IT OPENS THE MESSAGES ON THE PHONE BUT IT DOES NOT CLEAR THE VOICEMAIL OR THE FLASHING LIGHT.
Expert:  crash2199 replied 10 months ago.

Does it play the voicemail? Please make sure you are pressing the play button on the base unit and not the phone.