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Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 10794
Experience:  8+ years of professional experience
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Help needed in recording message for cordless answering

Customer Question

Help needed in recording greeting message for cordless answering machine
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: One day
JA: Do you plan on doing the work yourself?
Customer: Yes, have entered date and time successfully
JA: Anything else we should know to help you best?
Customer: under menu I enter #302 and select and I fail in going any further
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me the maker (Panasonic? at a guess) and the model #, of your cordless phone and answering system.

Expert:  Russell H. replied 9 months ago.

Guessing that you have a Panasonic cordless phone (most of them are, these days, is my impression), then these instructions may be tried:

Start with the phone turned Off for at least several minutes.

Then, turn it On.

Wait a minute until it is fully turned On and initialized.


press the dash key at upper right next to the word 'MENU' on the screen.

then enter

# 3 0 2

and use the up-arrow or down-arrow (the upper or lower side of the multi-controller button, the large four-sided button) to select


and then press


and speak into the phone to record your greeting message for callers who are about to record on your voice mail, such as a sample message:

Hello, this is ____, please leave a message on my voicemail. Thanks.

and then press


and then press


to complete the message recording process.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

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