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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
can you give me the model number of your panasonic system?
Yes, I am here, please send only a single reply though, when you send multiple messages they can get further lost/delayed and I don't see them right away.
I need the model number off the phone base please, rather than the handset.
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way.
I cannot do that, as I'm just the tech and don't have access to billing or account matters. You've paid the initial fee for the chat already, and I'd be happy to help you, but I do need the proper model number to do so, please.
The call is a separate fee, but is optional and we can continue here under what you've already paid.
Dorothy, all I need to get started is the model of your phone, found on the main base station. It is going to be something similar to KX-TGE210.
It would be very helpful also to know the make/model of your neighbors phone, and who your service provider is.
Do you need more help with this?If so, simply reply back on this page.Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.Nathan