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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2822
Experience:  Working with Electronics for 25+ years.
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I have a model KX-TG9581, KZ-TG9582 2 line phone system I am

Customer Question

I have a model KX-TG9581, KZ-TG9582 2 line phone system
I am getting a "memory full" message and have not been able to fix it
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 year ago.

Gregory, do you mean that when someone calls you, they hear a message saying "memory full"?

Customer: replied 1 year ago.
the message says call back later
Expert:  Nathan replied 1 year ago.

If you pick up the line, and listen carefully, what do you hear? A few beeps or a fast tone prior to the dial tone, or just the usual tone?

Customer: replied 1 year ago.
just the dial tone
Expert:  Nathan replied 1 year ago.

Please check this on both lines

Customer: replied 1 year ago.
same on both lines
Expert:  Nathan replied 1 year ago.

Okay we'll need to check something else as well,

unplug the phone lines and power cord from the panasonic base station,

then call yourself (home number) from an outside line. Do you still hear that memory full / call back message?

Customer: replied 1 year ago.
just rings, no answer
Expert:  Nathan replied 1 year ago.

Thank you for checking.

Please pick up a handset, and key in MENU #3251

up/down to YES if prompted, then SELECT

again if prompted, then OFF

Repeat with Menu#3252

Customer: replied 1 year ago.
should I relug the poer cord and line jack first?
Expert:  Nathan replied 1 year ago.

Oh yes, please do. Sorry I had assumed you had done this already.

Customer: replied 1 year ago.
not able to key in MENU #3251, am I missing something?
Expert:  Nathan replied 1 year ago.

The handset needs to be in standby when you do this, not on a call,

so don't press talk first

just menu #3251

Customer: replied 1 year ago.
I have to go, will check back later
Expert:  Nathan replied 1 year ago.

No problem, let me know when you have a chance to run through this process.

Customer: replied 1 year ago.
please cancel this subscription
Expert:  Nathan replied 1 year ago.

I cannot cancel or handle any billing matters. I'm an independent tech, spending my own personal time here trying to help you.

To continue, please complete the requested steps and reply back. Any other matters would be addressed through the help page.

Expert:  Nathan replied 1 year ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan