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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 38369
Experience:  Over 20 years fixing Electronically devices
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RE: Phone Model KX-TG6841 (S/N 4ECQA048208 One of the phones

Customer Question

RE: Phone Model KX-TG6841 (S/N 4ECQA048208
One of the phones will not ring. (1) I have selected the menu key. (2) Pushed the # key. The code bar comes up on the screen, but when I try to type in code 160, the phone only accepts the 16 and will not accept the "0". Suggestions????
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Richard replied 1 year ago.

Hi there and welcome Rich

Can you remove the batteries from the phone and power to the base station and wait 5 minutes

Then connect the power, put the batteries back in and tell me if it now rings please.