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Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Gail.
What is the make/model of your phone?
Thank you, Gail.
Do you have any other phones there, like a regular corded/wall phone (not part of the vtech system)?Initially, can you please unplug both power and phone lines to the vtech base station for 5 minutes.
When you mentioned the computer, are you using a magicjack or similar voip device?
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.