How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8782
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I just bought a new phone -how do I get it to ring? There is

Customer Question

I just bought a new phone -how do I get it to ring? There is no instruction for this in the manual.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the phone system you are working with?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other devices (phones, fax, etc.) attached to this same phone line and if so, are they working properly?

Thanks

Customer: replied 1 year ago.
Panasonic KX-TGD223
AT&T
No other devices
Expert:  Greg A. replied 1 year ago.

Hi again and thanks for that information.

OK - May I ask:

1) have you CHARGED the batteries for the cordless handsets yet - for at least a couple hours?

2) Have you connected the phone cord from the Main Base Unit to the phone jack in the wall?

3) Have you tried to make an OUTGOING call yet, and if so, was that successful?

Expert:  Greg A. replied 1 year ago.

Hi again Bill,

It looks like we may have been disconnected.

If you can, please respond to my last set of questions (above) so we can continue to troubleshoot this phone issue.

Thanks, ***** *****

(im)

Customer: replied 1 year ago.
I never did receive an answer. I managed to take care of it myself. This service is crap!
Bill
Expert:  Greg A. replied 1 year ago.

Bill,

Perhaps you didn't receive an answer because there was no response seen on this page from my last set of questions (as mentioned above).

In any case, I'm glad you got it worked out.

Please let me know if you have any more questions about your phone system.

Take Care, Greg A.

(im)

Customer: replied 1 year ago.
I fixed it myself - and I still haven't seen an answer. Go jump in the lake.
Bill
Expert:  Greg A. replied 1 year ago.

Hi again Bill,

Since hadn't responded to my last set of questions (above) and you mentioned that you "managed to take care of it" yourself, I didn't think you needed an answer. But please let me know if you still want an answer by letting me know what happened, and perhaps I can explain what the issue was.

And thank you for the "Go jump in the lake." suggestion - that should be very refreshing with the current HOT weather we've been having.

Take Care, Greg A.

(im)

Customer: replied 1 year ago.
I do not want to subscribe to your membership or anything else you have. I can't seem to get a refund but if you try to take any more money out of my account I will charge you with fraud! I tried the refund thing but it doesn't work! Just tell me I am NOT a member and then leave me alone -or else! Bill
Customer: replied 1 year ago.
Your send button doesn't work!