How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a Panasonic 6.0 plus phone, installed in Feb. by Time

Customer Question

I have a Panasonic 6.0 plus phone, installed in Feb. by Time Warner. Besides all the problems we've had with TW, we are now realizing our voice mail is not working. That is, callers cannot leave messages. We were not given a user manual. The "answer on/off" is on, although with a red light. Help.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What happens when someone calls you? Do they have no opportunity to leave a message at all? Or are they leaving messages but you don't get them?