How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 36526
Experience:  Over 20 years fixing Electronically devices
Type Your Phone Systems Question Here...
Richard is online now
A new question is answered every 9 seconds

I have two phones panasonic kx-tga652, 4 years, Both work

Customer Question

I have two phones panasonic kx-tga652
JA: How old is the phone?
Customer: 4 years
JA: What troubleshooting have you tried?
Customer: Both work perfectly but one of them seems to be constantly on mute and it does not have a mute button
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope
Submitted: 12 months ago.
Category: Phone Systems
Expert:  Richard replied 12 months ago.

Hi there and welcome

can you please remove the batteries to the problem phone, and disconnect the power from the base unit

Wait 10 minutes, connect the power to the base unit

Wait 5 minutes then put the batteries back in the phone and tell me if it now works please.